Sunday, August 21, 2016

Netflix and the Future of Entertainment

It’s been said for a long time now that Netflix is leading the future of entertainment.  Many people saw it years ago when they were taking business from Blockbuster Entertainment and other video stores, and amazingly, they did nothing to counter this.  Despite the fact that Netflix’s model was working better than theirs, the heads of Blockbuster ignored these obvious signs and continued their business as usual rather than adjusting and evolving.  This was due in large part to ego.  I know because I’ve talked with someone who served as president for a time at Blockbuster and left because he saw that no one would even consider changing tactics.  When he pointed this out, they ignored him and kept their ship driving right into the iceberg.
            Now Netflix is continuing their innovative efforts in competition with regular television.  What’s amazing is how little these networks have learned from Blockbuster.  They believe that, because they are the big guys on the block today, they are destined to always be that way.
            To be sure, they are adjusting in some ways, but usually they are the wrong ways.  CBS is beginning a subscription service that will be led by their Star Trek series in which viewers will have to pay to watch.  However, viewers aren’t going to see any reason to pay for this television service that they are getting for free with other shows unless CBS offers something more.  Of course, they’ll have some shows that they know audiences will want on the subscription channel, but that’s not enough.
            What’s caused viewers to turn to Netflix is that their programming has been more interesting and innovative than network TV.  Rather than following tired formulas and using outdated methods, they have created new ways of telling stories both artistically and technically.
            Artistically, they tell stories in unique fashions and they make sure the entire show is aired so the whole story is there.  What I mean by unique fashions is that they do not limit their writers to specific formula patterns.  On television, you have five acts broken up by commercials.  Every show has to follow those acts, and executives will require that producers break down their scripts into these acts to prove it.  Netflix makes no such requirement, and thus the stories are more interesting.
This is further improved by the fact that they don’t make pilots, see how they go, then just a few episodes and see how they go before making entire seasons.  Networks do this all the time, and it makes for very broken up storylines.  Worst yet, they will cancel a show if it’s not doing well.  This may save them money in the short run, but it destroys trust in the viewer, who decides not to watch the next show.
Many people will not waste their time on a network show because that show may be cancelled next week.  There’s no point in wasting the time getting invested.  But with Netflix, you know that if you try a show out, they’ll at least get through a season, so there will be some semblance of a story.
Basically, think of it like this.  If you buy a book, would you rather get one that the author is still writing and might not finish, or would you rather get one that you know has been finished, and may even go on to more books?
Unless the networks wake up, they’re going to go the way of Blockbuster.

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